'I had to wait 5 minutes for another customer', Safeway shoppers fume they're being trapped by new antitheft measures | 0006O4I | 2024-02-19 19:08:01
Over the past a number of months, Safeway has l
AS Safeway has continued to implement further security measures to fight rampant retail theft, some consumers claim the anti-theft policies are making them feel trapped in the store.& &
Over the past a number of months, Safeway has launched receipt-scanning gates clients have to move by means of after they pay for his or her gadgets at self-checkout machines.
As an alternative of getting their receipts checked by an employee, all consumers have to do to exit the store is scan the receipt as a way to open the gate.
The measure prevents the exit at the self-checkout area in stores from remaining open at all times.
Safeway places in California, Washington D.C. in addition to Maryland have seen the new measure installed.
The company has stated the measure is partly to focus on shoplifters and thieves as retail theft has continued to hit businesses exhausting across the nation.&
Nevertheless, clients have considerations the new security measures will unfairly impression their buying expertise.
In a Reddit thread discussing the new receipt-scanning gates, one shopper claimed she could possibly be left "hostage" within the store if she was unable to get out.
"Not liking the feeling of being trapped in a space until someone decides to let me out… what if no worker is standing there? I'm a hostage in the store till I can flag somebody down? Dang," the Reddit consumer stated.
"Haven't seen these but in my neck of the woods. I don't assume I'd be too excited to use them."
Her grievance was in response to another shopper who fearful that they too can be unable to go away the store if they determined towards shopping for any gadgets during a visit.&
"I'm going into shops typically and don't purchase something after pondering what I would like/costs for products. Would I have to speak to someone to go away since I wouldn't have a receipt then?" the consumer wrote.
<!-- End of Brightcove Player --> "It's affordable sufficient logically, however I can see clearly why this may be controversial"&
Others have stated they have been in reality unable to exit the shop when the gate malfunctioned, claiming they have been pressured to attend till one other shopper had a receipt to scan.
"Yep, true. I went in to select up my prescriptions and the rattling scanner didn't learn my receipt," the consumer stated.&
"I had to wait for 5 minutes for an additional buyer to move by way of. Ugh!"&
Safeway, and its mum or dad company Albertsons, has defended the new safety measure, claiming it was additionally carried out to improve the in-store shopping expertise.
"Current modifications have been made at select Safeway stores in Washington D.C. to take care of a protected and welcoming buying expertise for our clients," Albertsons stated.
The retailer defined that by curbing theft in retailer, it could actually enhance the setting for patrons.
"Like other native companies, we are working on ways to curtail escalating theft so we will make sure the wellbeing of our staff and foster a welcoming surroundings for our clients," Albertsons stated.
Albertsons didn't immediately respond to The U.S. Solar's request for extra remark.
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